FAQ
Questions, answered.
When will my Fondly Kept arrive?
Delivery ready for New Year 2027. Joining the wait list takes no payment and carries no obligation.
Is postage really included?
Yes, with Fondly Kept + service. Your stamps are posted to you with your journal.
What size cards fit?
Cards up to A5.
How do the reminders arrive?
By text, about a week before each date — a short note or a line worth reading, and a gentle nudge to post the card.
Can I see my dates online?
Yes. The service includes an online calendar with every birthday, anniversary and address already saved.
Do I have to type in everyone's details?
No. Every date is saved for you — nothing to add, and nothing to keep up to date.
Do I need stamps?
Not with the service: stamps come with your journal, along with round sticker seals pressed with your initials.
Do I need to buy cards as well?
No. With the service, a premium blank card for every date comes in the box with Fondly Kept, alongside your stamps.
Can I buy Fondly. as a gift?
Yes. Choose the gift option when you reserve and add a note.
What happens to my family's details?
They are used only so cards arrive on time. Never sold or shared.